Soft Haven

Accessibility Statement for Soft Haven

Soft Haven is committed to ensuring digital accessibility for everyone. We are continually improving the user experience for all visitors, and applying the relevant accessibility standards.

Our Commitment

We are dedicated to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We aim to comply with all applicable standards, including WCAG 2.1 level AA accessibility guidelines.

Measures to Support Accessibility

Soft Haven takes the following measures to ensure accessibility:

• Include accessibility throughout our design and development processes.
• Provide training to our staff on accessibility best practices.
• Regularly audit our website for accessibility compliance.
• Use assistive technologies for testing.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Soft Haven is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Technical Specifications

Accessibility of Soft Haven relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• CSS
• JavaScript

These technologies are relied upon for conformance to the accessibility standards used.

Limitations and Alternatives

Despite our best efforts to ensure accessibility of Soft Haven, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

We are actively working to address these limitations and provide accessible alternatives where possible. Our ongoing efforts include:

• Ensuring all images have descriptive alternative text.
• Providing captions and transcripts for all video content.
• Improving keyboard navigation throughout the site.
• Enhancing the contrast ratio of text and background colors.
• Using semantic HTML to structure content logically.

Feedback

We welcome your feedback on the accessibility of Soft Haven. Please let us know if you encounter accessibility barriers on Soft Haven:

• Phone: (843) 612-4078
• E-mail: accessibility@rotaxenginepower.com
• Visitor Address: 12 Oak Street, Suite 200, Asheville, NC 28801

We try to respond to feedback within 5 business days.

Assessment Approach

Soft Haven assessed the accessibility of Soft Haven by the following approaches:

• Self-evaluation: The website was self-evaluated using accessibility testing tools and manual reviews.
• External evaluation: Periodically, we engage accessibility consultants to conduct independent audits.

Formal Complaints

We aim to respond to accessibility feedback in a timely manner. If you are not satisfied with our response, you can escalate your complaint to:

Elena Ramirez
Accessibility Officer
Soft Haven
12 Oak Street, Suite 200, Asheville, NC 28801
elena.ramirez@rotaxenginepower.com

Third-Party Content

Soft Haven may include content from third-party sources. While we strive to ensure that all content on our website is accessible, we cannot guarantee the accessibility of third-party content. We encourage third-party providers to adhere to accessibility standards, and we will work with them to address any accessibility concerns that may arise.

Keyboard Navigation

We have optimized our website for keyboard navigation. Users should be able to navigate through the site using the tab key, arrow keys, and other standard keyboard shortcuts. If you encounter any issues with keyboard navigation, please contact us.

Text Resizing

Users can resize the text on our website using their browser settings. We have designed our website to be responsive to text resizing, ensuring that content remains readable and usable at different text sizes.

Color Contrast

We have carefully selected color combinations to ensure sufficient contrast between text and background colors. This helps users with visual impairments to read and understand the content on our website.

Assistive Technologies

Our website is designed to be compatible with a wide range of assistive technologies, including screen readers, screen magnifiers, and voice recognition software. We regularly test our website with these technologies to ensure that it is accessible to users with disabilities.

Known Issues and Workarounds

While we strive to provide an accessible website, we are aware of some potential issues and are working to address them. These include:

• Some older PDF documents may not be fully accessible. We are working to convert these documents to accessible formats.
• Certain interactive elements may not be fully compatible with all assistive technologies. We are exploring alternative solutions to improve compatibility.

If you encounter any of these issues, please contact us for assistance.

Accessibility Glossary